Tuesday, December 19, 2017

Skills Of An SBA Loan Officer

By Elizabeth Lee


Firms require funds so that they can be able to operate and achieve both operational and strategic goals effectively. Finances are required for them to make investments that can lead to the success they require. Funds are also required to pay for expenses incurred in the course of the operations. Financial institutions play this noble part of delivering the much-needed funds by hiring people with necessary competencies. The following are top skills to look for in an SBA loan officer.

Good management of time. This is a vital resource for any company, and they try to make sure that it is used well for their benefit. Some targets have to be achieved in a specific time frame. Loans that are issued will have to be recollected in the time that is required and interest accurately calculated. The time it takes to recover such monies determines the success of these institutions.

Good communication skills. There are so many matters that may pertain the loan that has to be disclosed to the parties concerned. These details have to be given without conditions so that one can be able to make wise decisions as far as the agreement is concerned. The confidentiality of every bit of information that involves the customer must be kept as confidential as possible. This puts the firm in good light and instills confidence in its stakeholders.

Analytical prowess. There are many things which require thorough analysis before they are done. Credit giving is a very delicate thing since it involves a lot of cash, and risks are very high. When a customer defaults to pay what is owed, the firm stands to lose since it will be forced to write off the debt. There must be a thorough environmental and market analyses to determine the best time and sector to give credit.

Superior listening competencies. Customers come with explanations that may be a basis to get loans. One should be able to listen keenly to distinguish a genuine explanation from the fake one. Some give fake information so that they can get and then vanish after that. Ability to listen enables one to get necessary details to determine the truthfulness of the information given.

Decision-making ability. A decision on whether to advance the loan must be made. The officer in charge will be required to find reasons to support the decision that will be made. When the information supplied by the customer will be sufficient, it will warrant the approval. Else, a clear explanation will be required for them to be satisfied.

Cooperative skills. Nothing can be done without due cooperation with people who are concerned. The department head is supposed to marshal the support of other members of the department so that proper work is done. This ensures that they speak one language for the success of their section. Unity will enable you to work effectively with minimum disruptions so that objectives set are achieved in short time.

To conclude, the above skills are essential in the achievement of the objectives that are set. The employees need to possess these competencies for them to work in the department effectively. They will enable them to deliver as per the management expectations.




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